Terms for Specific Service: GiftLips

User Restrictions

It is important to note that you must be of legal age in your state or country and be able to enter into a binding contract. If you are signing up on behalf of a company or organization, make sure you are properly authorized to do so.

What This Service Is About

GiftLips offers online services which include the 'Interactive Greeting Card Generation'. This is a state-of-the-art digital method through which customers have the option to make an audio or video, and our platform will convert it to a QR-coded greeting card of the customer's choice and send the greeting cards physically anywhere in the world. Not only will the receiver get the greeting card, but also an interactive message in audio or video form sent by the sender.

Shipping Policy

We deliver greeting cards all over the world. We are committed to delivering the product in perfect condition at the address indicated by the customer while creating the greeting card.

Shipping Cost

The shipping cost shall be calculated automatically based on the location of the receiver.

Order Processing Time

The order processing time is based on estimation. However, normally all orders are delivered on time.

Shipping Services

We use reliable postal and courier services as our shipping partners.

Possible Delays In the Shipping Process

Deliveries that are delayed due to weather conditions, global events, lockdowns, environmental or dangerous goods incidents, perils of the air, public enemies, public authorities acting with actual or apparent authority, application of security regulations imposed by a government or otherwise applicable to the shipment, acts or omissions of customs officials, the authority of law, quarantine, riots, strikes, work stoppages or slowdowns, or other labor disputes or disturbances, civil commotions or hazards incident to a state of war, local or national disruptions in the ground or air transportation networks or systems due to events beyond our or shipping carrier's control, disruption or failure of communication and information systems, disruption or failure of utilities, or any circumstances beyond GiftLips' control will not be granted any shipping (full or partial) refunds.

Refunds

We offer a refund on a limited basis. Please read our Refund Policy.

Exclusion of Taxes, Fees, and Charges

Our prices are net of tax. You, therefore, acknowledge, upon subscribing, that all taxes, duties, or government levies applicable to you are excluded from the fees and expenses charged and that you shall be responsible for any taxes, duties, or government levies related to the service which apply to you. In this regard, we may send a separate invoice to you in the event we receive a collection notice from your local tax office requiring the payment of taxes and other fees associated with the provision of this service.

Payment Modes

We use Stripe to collect subscription payments to ensure a secure and reliable checkout process. By proceeding with your subscription, you acknowledge that your payment details will be collected and processed by third-party payment providers. You also authorize them to automatically debit the applicable subscription fees. Upon your request, we may send you an invoice, for which you must make payment within the period specified therein.

Price Revisions

We reserve the right to change or revise from time to time the applicable charges and prices of the greeting cards and features/products that are priced separately, with at least thirty (30) days' prior notice through email of such revision. Revised prices will be applied automatically after the subscription period renews.

How to Use the Service

For the best experience, we suggest using the Google Chrome browser. As our customer, you must have a unique account, and you are responsible for any activity conducted via your account. If you are subscribed to a plan with multiple users, you represent and warrant that you or your organization obtained prior consent from the person added.

Getting Started

• Go to https://giftlips.com/ and click the "Sign Up" button.
• Fill in your email address and password to create an account, or you may sign up through your Google or Facebook account details.
• Upon registration, you may be required to verify your email address. Failure to complete the verification process may restrict access to all the features of the Service.
• After successful registration, you may log in to your account at any time through the "Log In" page. Your account dashboard will allow you to create, edit, and manage digital greeting cards; upload and store media files such as photos, videos, or audio messages; generate unique QR codes for interactive greeting card experiences; and review your card history or track sent greeting cards.

Creating, Sending, and Printing Cards

To create a card, select from the available templates and follow the on-screen instructions to personalize your message. You may include text, images, videos, or audio content as permitted by the Service. Once your card is complete, you may:

• a. Send it electronically via email or shareable link;
• b. Download and print the version containing the generated QR code for personal use; or
• c. Use the Print & Ship feature, which allows you to have your customized card printed and delivered to your recipient's mailing address through GiftLips' partnered printing and fulfillment providers.

The availability and processing times of Print & Ship services may vary by region. Applicable fees, shipping options, and delivery estimates will be displayed prior to checkout.

Collaborating Through Invites

All plans include a Collaboration feature that allows multiple users to contribute to a single card. You may invite participants by sharing a secure link. Each participant may upload media and submit content in accordance with these Terms. The card owner or creator retains full control over final edits, submissions, and sending permissions. GiftLips shall not be held liable for content contributed by collaborators.

User Responsibility

You are responsible for maintaining the confidentiality of your login credentials and for any actions taken under your account. GiftLips shall not be liable for any unauthorized access or activity resulting from your failure to safeguard your account information. You agree to use the Service only for lawful purposes and in accordance with our Terms of Service and Privacy Policy. Misuse of the Service, including but not limited to uploading prohibited content or violating third-party rights, may result in suspension or termination of your account.

Support and Assistance

For assistance with account access, card creation, the Print & Ship process, collaboration tools, or any technical concerns, please contact our Support Team at info@giftlips.com.

Use of Third-party Platforms by a Customer

You may use our Service in conjunction with third-party platforms or applications (including, but not limited to, those application integrations mentioned in your subscription). Your use of third-party platforms or applications is subject to the terms and conditions applicable to that third-party platform/application. Those third-party platforms or applications were not created by us, and as such, we are not responsible for them.

Use of Third-party Platforms by Us

When providing the Service, we may use third-party platforms and applications, such as servers, payment processors, chat support software, and platforms that scrutinize URLs for spam, phishing, and other harmful threats.

We conduct thorough due diligence when choosing these platforms to ensure they meet security and reliability standards. We reserve the right to change or add third-party platforms as necessary, without prior notice, to optimize business operations.

Your Obligations as a Customer

• You shall comply with our payment terms.
• You shall only allow the use of our service by those whom you authorize.
• You shall ensure that your end-users strictly comply with the terms found therein.
• You shall ensure that all information that you provide is true and accurate.
• You shall ensure that all the information provided by your end-users is true and correct.
• You shall avoid sharing their login credentials and other sensitive information with unauthorized individuals.
• You shall ensure that your use and your end-user's use of the service do not violate any other terms found herein, our General Terms and Conditions, and our Privacy Notice.
• You shall not tamper, allow the tampering, disrupt, or in any way interfere with our provision of this service.
• You shall use the service according to its intended use and avoid misuse or abuse.
• You shall not try to resell this service.
• You shall not breach any of the terms provided herein, as well as those which are linked to these terms.
• You shall promptly respond to our claim of alleged infringement and coordinate with us to resolve the same.
• You shall use the service in accordance with all applicable laws and regulations, including various data privacy laws.

Prohibited Use

• Use of the service through breach of any authentication or security measures in any way.
• Use of the service by accessing, modifying, or unlawfully using shared areas of services that require authorization, or non-public areas of the service.
• Impersonation or otherwise falsely claiming a connection with any entity or individual.
• Misuse or creation of accounts for malicious means, such as creating accounts in bulk, other than the intended use of our publicly supported interfaces.
• Use of the service by, or to, create a fake identity, falsify an email address, and send deceptive information with the purpose of disguising the origin of the user content transmitted through our websites, including "phishing" or "spoofing."
• Scanning and testing the vulnerability of our systems and/or network in any way.
• Disturbing or impeding the network, host, or user of the service (by overloading, spamming any part of the service, or any other similar activities).
• Exploitation of QR TIGER PTE. LTD. solutions, features, or goodwill such as "unlimited" scans beyond "fair" behavior.
• Use of the service to promote bigotry or hatred against any person or group of people based on their ethnicity, race, sex, gender identity, religion, sexual orientation, disability, or impairment.
• Use of the service to threaten, defame, harass, abuse, or violate the legal rights of QR TIGER PTE LTD representatives and staff, as well as users of the service.
• Use of the service that infringes or misappropriates the intellectual property or proprietary rights of others.
• Disrupting other users of their use of the service by sending unsolicited communication, advertisements, or spam.
• Sending advertisements or promotions without appropriate authorization for products or services other than your own.
• Storage or collection of any data or personal information of other users of the service.
• Non-compliance with requirements, procedures, policies, or regulations of networks connected to QR TIGER PTE. LTD, including its websites and its applications.
• Violation of any applicable local, state, national, or international laws, and the privacy or rights of others.
• Any other unlawful behavior that might compromise users, customers of QR TIGER PTE. LTD.

Intellectual Property

GiftLips Content

We reserve all rights over all of the codes relating to the operation of our service, our brand, the interface of our platforms, and all materials, proprietary items, and all related logos, designs, patents, copyright, trademark, and other intellectual property (collectively, "intellectual property") relating to this service, except as specified, pursuant to all applicable laws, including the laws of Singapore. No one is allowed to use, modify, or otherwise make derivative works out of our intellectual property, or any part thereof, without obtaining our prior express consent. The users may only avail our service under a permission/subscription to use arrangement, and in accordance with the conditions provided herein, including our payment terms, as well as our General Terms and Conditions and our Privacy Notice. Any violation of our intellectual property rights shall be dealt with accordingly.

Ownership of User Content

You retain all rights, title, and interest in and to any audio, video, text, or other materials ("User Content") you upload or submit through the Service. By uploading or submitting User Content, you grant QR TIGER a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to host, store, reproduce, transmit, adapt, display, and otherwise use the User Content solely as necessary to operate, provide, and improve the Service. This license automatically ends when you remove or delete your User Content from the Service, except to the extent we are required to retain copies for legal, regulatory, or legitimate business purposes.

Feedback

If you provide ideas, suggestions, or feedback regarding the Service ("Feedback"), you acknowledge that GiftLips may use, modify, and incorporate such Feedback without restriction and without any obligation to compensate you. To the fullest extent permitted by applicable law, you waive any moral rights or similar rights you may have in the Feedback.

Your use of the service should be in accordance with the intellectual property rights of others. We reserve the right to remove your material and/or terminate your account if there is reason to believe that you have infringed or misappropriated the intellectual property or proprietary rights of others.

Third-party Links Disclaimer

Certain content, products, and services available via our service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or any other materials, products, or services of third parties.

Effect of Termination for a Cause by Us; Effect of Termination for a Cause by Customer

We reserve the right to terminate your subscription when you violate one of your duties or commit one of the prohibited uses, as detailed above. You will be notified of our investigation into the matter and be given a chance to explain. Your account shall be suspended while the investigation is being undertaken. When the investigation confirms your violation of one of your customer's duties or commission of one of the prohibited uses, we will terminate your subscription, and you will not be entitled to damages or refund whatsoever. We may also terminate your subscription without liability when you are overdue on the payment of any amount due under this Agreement. Finally, we may terminate your subscription on written notice upon your becoming insolvent or bankrupt within the meaning of the Bankruptcy and Insolvency Laws. In all of these instances, your account will be deleted as a consequence, and you will no longer be able to access the same.

Changes to the Service and Terms

We may update our service to improve its functionality and security. Any updates and their impact on your use will be communicated via email or social media posting. Updates to the Service will become effective immediately, unless otherwise specified in our notification. Customers and their end-users will be subject to the same terms with each update, unless otherwise stated.

GiftLips reserves the right to modify these Terms or the EULA for the App at any time and for any reason.

We will post the most current version at Terms for Specific Service (and within the App).

Warranties

We warrant that we will use reasonable efforts consistent with prevailing industry standards to maintain the service in a manner that minimizes errors and interruptions in the service and shall perform the service in a professional and workmanlike manner. The service may be temporarily unavailable for scheduled maintenance or unscheduled emergency maintenance, either by us or by third-party providers, or because of other causes beyond our reasonable control, but we will use reasonable efforts to notify you of any scheduled service disruption.

Disclaimer

Liability Clause

Indemnification

You agree to defend, indemnify, and hold harmless QR TIGER, its affiliates, subsidiaries, and respective licensors, service providers, officers and directors, agents, employees, and assigns from any and against any claims, liabilities, damages, judgments, losses, costs or expenses arising out or relating to your violation (including that of your employees and authorized users) of these terms and/or use of any of our website, content, services, or products, as well as your commission of any of the following:

• Intellectual property infringement claims arising from your own material and any intellectual property that you selected and used.
• Violation of laws and regulations, including those relating to data privacy.
• Breach of confidentiality.
• Defamatory statements.

We also reserve the right to assume the exclusive defense and control of such disputes, and in any event, you will cooperate with us in asserting any available defenses.

Indemnification includes all claims, losses, damages, liabilities, judgments, penalties, fines, costs, and expenses, including reasonable Attorneys' fees, arising out of or in connection with any of the above-mentioned violations.

Privacy

For information on how we collect, use, and share any personal information, please read our Privacy Notice.

Dispute Resolution

In the event of any dispute, controversy, or claim arising out of or relating to this Agreement, including its interpretation, breach, termination, or validity (each, a "Dispute"), the parties will first use reasonable efforts to resolve the Dispute through good faith negotiations.

If the Dispute cannot be resolved by negotiation within thirty (30) Business Days after written notice of the Dispute is given by one party to the other, the Dispute will be finally resolved by arbitration administered by the Singapore International Arbitration Center ("SIAC") in accordance with the SIAC Rules in force at the time. The seat and venue of the arbitration will be Singapore. The language of the arbitration will be English. The tribunal shall consist of one (1) arbitrator, appointed in accordance with the SIAC Rules, unless the aggregate amount in dispute exceeds SGD 1,000,000, in which case the tribunal shall consist of three (3) arbitrators, each appointed as provided in the SIAC Rules. The parties further agree that following the commencement of arbitration, they will attempt in good faith to resolve the Dispute through mediation at the Singapore International Mediation Centre ("SIMC"), in accordance with the SIAC-SIMC Arb-Med-Arb Protocol for the time being in force. Any settlement reached in the course of the mediation shall be referred to the arbitral tribunal appointed by SIAC and may be made a consent award on agreed terms.

The arbitral award will be final and binding on the parties.

Any dispute, controversy, or claim arising out of or relating to these Terms, including their existence, validity, interpretation, performance, breach, or termination (collectively, a "Dispute"), shall be finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with the SIAC Rules in force when the Notice of Arbitration is submitted.

This Agreement will be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of laws principles. Subject to the arbitration provisions, each party submits exclusively to the jurisdiction of the courts of Singapore for the purposes of enforcing any arbitral award or seeking interim relief.

Class Action Waiver

The parties further agree that any arbitration shall be conducted in their individual capacities only and not as a class action or other representative action, and the parties expressly waive their right to file a class action or seek relief on a class basis. You and GIFTLIPS agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. Notwithstanding this acknowledgement and agreement, any arbitration involving you may proceed on a consolidated basis if and only if GIFTLIPS provides its consent to consolidate in writing.